Aven App Agent
Refund & Cancellation Policy
Service provider: Himanshu Pathak, operating as Aven App Agent. Effective date: 18 October 2026.
Cancel a subscription
Open Dashboard → Billing → Manage subscription to access the Paddle customer portal. You can also contact us or use the subscription-management link in your Paddle purchase email. Cancel before your next renewal to prevent that renewal charge. Cancellation is scheduled for the end of the current paid period; access continues until then unless otherwise required by law or the checkout terms.
Free trial
The seven-day trial requires a payment method. Cancel before the trial ends to avoid the first recurring subscription charge. The selected plan and billing interval apply when the trial converts to a paid subscription.
Request a refund
Send your request to the contact below or to Paddle through the payment-support link in your receipt. Include your purchase email and transaction or receipt reference, and explain the issue. Never send full card details, passwords, or payment credentials. Paddle processes approved refunds to the original payment method; processing time depends on the payment provider.
Rights and billing errors
Nothing in this policy limits mandatory consumer rights or remedies under applicable law or the terms of your Paddle purchase. Contact us promptly about an incorrect or duplicate charge. Canceling a subscription and requesting a refund are separate actions; submit both if you want both outcomes.
Refund request window
You may request a refund within 14 days of the subscription charge. Mandatory legal rights and the terms of your Paddle purchase continue to apply.
Contact
For questions or requests, email [email protected].